Industry Research.
Here you will find all our hospitality research.
06Marketing
Four Seasons Social Media Strategy
How Four Seasons uses social media to turn beautiful destinations and personalized experiences into a luxury lifestyle that guests want to experience.
05Marketing
Taylor Swift & Spotify Campaign
Spotify and Taylor Swift Connect Fans Worldwide with a Global Billboard Campaign and Exclusive Playlist
04Coffee
Arias Coffee Market Research
A specialty coffee programme on origin, product and positioning: including Arias Colombian Coffee.
03F&B
Starbucks Supply Management
Sourcing, logistics and quality control behind a global beverage operation.
02Operations
Disneyland Line & Wait Time Management
Queueing, capacity and the difference between waiting and feeling that you are waiting.
01Hotels
Hilton Rewards Program
How the programme is adapting to a new generation of guests through market analysis and new marketing strategies.